Privacy Policy

1. Information We Collect

We may collect personal information such as your name, phone number, email address, selected service, and the details of your tax or accounting requirement when you submit an enquiry form or contact us by phone, WhatsApp, or email.

2. Tax & Financial Information

Depending on the service requested, you may voluntarily provide information or documents related to GST, Income Tax, TDS, accounting, bookkeeping, business registration, or other financial matters. Such information is used only for understanding and providing the requested service.

3. How We Use Your Information

Your information may be used to:

• Respond to your tax and accounting enquiries.
• Provide GST, ITR, TDS and other requested services.
• Contact you regarding your service enquiry.
• Request additional information or documents when required.
• Provide service updates and relevant communication.
• Improve our website and customer service.

4. Contact & Enquiry Forms

Information submitted through our website enquiry forms may be processed through third-party form processing services such as Web3Forms. The information is used to receive and respond to your enquiry. Please avoid submitting unnecessary sensitive information through general website enquiry forms.

5. Information Security

We take reasonable measures to protect the personal information provided to us against unauthorized access, misuse, disclosure, alteration, or loss. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

6. Cookies & Website Analytics

Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour, measure website performance, and improve user experience. You can manage or disable cookies through your browser settings.

7. Third-Party Services

Our website may use third-party services such as Web3Forms, Google services, Google Maps, WhatsApp, website hosting providers, analytics tools, or other service providers. These third parties may process information according to their own privacy policies and terms.

8. Sharing of Information

We do not sell or rent your personal information. Your information may be shared with service providers where reasonably necessary to process your enquiry or provide the requested service, or when disclosure is required by applicable law or lawful authority.

9. Data Retention

We may retain enquiry, communication, service, and business records for as long as reasonably necessary to provide services, maintain records, respond to future enquiries, resolve disputes, or meet applicable legal and regulatory requirements.

10. Your Privacy Rights

Subject to applicable law, you may contact us to:

• Ask what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where applicable.
• Ask questions about how your information is used.

11. Children's Privacy

Our website and services are intended for individuals and businesses seeking tax, accounting, GST, TDS, or related professional services. We do not knowingly request personal information from children for independent use of our services.

12. Changes to This Privacy Policy

Doon Tax Consultancy may update this Privacy Policy from time to time to reflect changes in our services, website functionality, or applicable requirements. Any updated version will be published on this page with a revised "Last Updated" date.